Frequently Asked Questions
What makes Om Arhm products different from others in the market?
Om Arhm products are 100% natural, preservative-free, and sourced from trusted farms. Our A2 Bilona Ghee is made using the traditional hand-churned process from desi cow milk. We also offer premium-grade dry fruits, pure spices, and cold-pressed oils, all curated with wellness in mind.
How long does it take to receive my order?
We typically process and dispatch orders within 3–4 business days. Delivery times vary based on your location, but most orders arrive within 7–10 business days.
Is your A2 Bilona Ghee really handmade?
Yes! Our A2 Bilona Ghee is made using the traditional bilona method — curd is hand-churned to extract butter, which is then slowly heated to make pure, aromatic ghee.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and COD (Cash on Delivery) for select pin codes.
Can I return or exchange a product?
Yes, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We’ll arrange a replacement or refund. Due to food safety standards, we don’t accept returns on opened or used products.
Are your products organic or preservative-free?
Absolutely. All Om Arhm products are free from synthetic preservatives, artificial colors, and harmful additives. Many of our ingredients are organically sourced or naturally grown.
How do you ensure freshness and quality during shipping?
We use airtight, food-safe packaging to lock in freshness. Our products are packed only after receiving your order, ensuring maximum shelf life and quality.
How can I contact customer support?
You can reach us via email at support@omarhm.com or call/WhatsApp us at +91-XXXXXXXXXX. Our team is available Monday to Saturday, 10 AM – 6 PM IST.